Amadeus

Global travel technology giant (airline distribution, agency booking, hotel BI) now shipping AI copilots for sellers.

Paid Lifestyle
Visit Website ↗ by Amadeus IT Group

What is Amadeus?

Amadeus is one of the world's largest travel technology companies, providing the distribution, booking and business-intelligence backbone behind airlines, travel agencies, hotels and corporate travel programs. In 2026 it is rolling out Amadeus Max for Travel Sellers, an AI copilot embedded in Selling Platform Connect that interprets fare rules and PNR histories, alongside AI-powered corporate booking and hotel analytics built on Microsoft Azure OpenAI. Its platform processes up to 150,000 transactions per second at peak.

Key features

  • Amadeus Max AI copilot for travel sellers (fare rules, PNR history, Smart Flows)
  • Selling Platform Connect agency booking workspace
  • NDC and global airline/hotel distribution
  • Corporate travel booking and policy tools
  • Hotel business intelligence (Demand360, RevenueStrategy360)
  • AI chatbot for hoteliers (Amadeus Max for Advisor)
  • Disruption and operations management tools
  • Developer APIs for travel commerce

Pros

  • Industry-standard travel tech trusted by airlines and agencies worldwide
  • Active AI investment with real shipped products in 2026
  • Enormous inventory and integration partner network
  • Massive transaction scale and reliability

Cons

  • Enterprise-grade: complex and costly for small businesses
  • Some users report inconsistent support and account management
  • Platform breadth means a steep learning curve

Amadeus at a glance

PricingPaid
CategoryLifestyle
Platformsweb, api
CompanyAmadeus IT Group
Official websitewww.amadeus.com
travel technologygdstravel distributioncorporate travelhotel bitravel apiai copilotairline booking

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Amadeus FAQs

What is Amadeus?

Amadeus is one of the world's largest travel technology companies, providing the distribution, booking and business-intelligence backbone behind airlines, travel agencies, hotels and corporate travel programs. In 2026 it is rolling out Amadeus Max for Travel Sellers, an AI copilot embedded in Selling Platform Connect that interprets fare rules and PNR histories, alongside AI-powered corporate booking and hotel analytics built on Microsoft Azure OpenAI. Its platform processes up to 150,000 transactions per second at peak.

What are the main features of Amadeus?

Amadeus offers Amadeus Max AI copilot for travel sellers (fare rules, PNR history, Smart Flows), Selling Platform Connect agency booking workspace, NDC and global airline/hotel distribution, Corporate travel booking and policy tools, Hotel business intelligence (Demand360, RevenueStrategy360), AI chatbot for hoteliers (Amadeus Max for Advisor), Disruption and operations management tools and Developer APIs for travel commerce.

How much does Amadeus cost?

Amadeus is a paid product. Prices and plans change over time, so check its official website for the current pricing before you buy.

What are the pros and cons of Amadeus?

Strengths of Amadeus include Industry-standard travel tech trusted by airlines and agencies worldwide; Active AI investment with real shipped products in 2026; Enormous inventory and integration partner network. On the downside, Enterprise-grade: complex and costly for small businesses; Some users report inconsistent support and account management; Platform breadth means a steep learning curve.