AppFolio

Property management platform with Realm-X AI that automates leasing, maintenance, and resident communication.

Visit Website ↗ by AppFolio, Inc.

What is AppFolio?

AppFolio is a cloud property management platform for residential, commercial, and student housing portfolios, now layered with Realm-X AI. Its AI leasing assistant Lisa answers prospects 24/7, while AI features automate maintenance dispatch, rent collection, and owner reporting. Pricing is per unit with a monthly minimum.

Key features

  • Realm-X AI assistant for leasing and operations
  • Lisa AI leasing assistant answering prospects 24/7
  • AI-powered maintenance dispatch and vendor coordination
  • Automated online rent collection and late-fee handling
  • Online rental applications and digital leasing
  • Owner and investor portals with reporting
  • Built-in accounting and financial reporting
  • Mobile apps for managers, residents, and owners

Pros

  • All-in-one platform reduces the number of point tools needed
  • Realm-X AI is embedded across leasing and maintenance, not bolted on
  • Publicly traded company with strong support and continuous updates

Cons

  • Expensive for small portfolios; $280/month minimum and 50-unit onboarding threshold
  • Steep learning curve with feature overwhelm for new users
  • Per-unit pricing scales quickly as portfolios grow

AppFolio at a glance

PricingPaid
CategoryBusiness & Data
Platformsweb, ios, android
CompanyAppFolio, Inc.
Official websitewww.appfolio.com
property-managementai-assistantleasingmaintenancerent-collectionaccountingautomation

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AppFolio FAQs

What is AppFolio?

AppFolio is a cloud property management platform for residential, commercial, and student housing portfolios, now layered with Realm-X AI. Its AI leasing assistant Lisa answers prospects 24/7, while AI features automate maintenance dispatch, rent collection, and owner reporting. Pricing is per unit with a monthly minimum.

What are the main features of AppFolio?

AppFolio offers Realm-X AI assistant for leasing and operations, Lisa AI leasing assistant answering prospects 24/7, AI-powered maintenance dispatch and vendor coordination, Automated online rent collection and late-fee handling, Online rental applications and digital leasing, Owner and investor portals with reporting, Built-in accounting and financial reporting and Mobile apps for managers, residents, and owners.

How much does AppFolio cost?

AppFolio is a paid product. Prices and plans change over time, so check its official website for the current pricing before you buy.

What are the pros and cons of AppFolio?

Strengths of AppFolio include All-in-one platform reduces the number of point tools needed; Realm-X AI is embedded across leasing and maintenance, not bolted on; Publicly traded company with strong support and continuous updates. On the downside, Expensive for small portfolios; $280/month minimum and 50-unit onboarding threshold; Steep learning curve with feature overwhelm for new users; Per-unit pricing scales quickly as portfolios grow.