How to choose the right Automation & Agents tool
Automation and agent tools promise to do work for you, so judge them on reliability before cleverness. Map the exact workflow you want to automate, then check the tool's integrations cover every app in that chain — one missing connector breaks the whole flow. Look for clear triggers, sensible limits, and logs you can read when something goes wrong, because something eventually will. For agents that act on your behalf, approval controls matter: you should be able to review messages, purchases or changes before they happen, especially at the start. Pricing usually scales with runs or tasks, so estimate your monthly volume honestly. Start with one low-risk workflow, measure the time it truly saves, and expand from there.
Compare all Automation & Agents tools →
Workato FAQs
What is Workato?
Workato is an enterprise iPaaS used by large companies to connect applications and automate complex workflows with low code. Its visual recipe builder is assisted by Recipe IQ, a machine-learning feature that suggests improvements, and it reaches more than 14,000 enterprise systems. In 2026 Workato also launched Otto, an autonomous AI superagent that completes multi-step projects inside business applications.
What are the main features of Workato?
Workato offers Low-code visual recipe builder with branching and data transformation, 14,000+ prebuilt connectors including Salesforce, SAP, NetSuite and Workday, Recipe IQ machine-learning suggestions for workflow optimization, API management for designing and governing API ecosystems, Otto AI superagent for autonomous multi-step projects, Enterprise MCP layer for governed agent execution, Real-time data processing and monitoring and Active user community and support portal.
How much does Workato cost?
Workato is a paid product. Prices and plans change over time, so check its official website for the current pricing before you buy.
What are the pros and cons of Workato?
Strengths of Workato include Handles the most complex multi-system enterprise workflows; Vastest enterprise connector library in its class; Recipe IQ helps business users build without scripting. On the downside, Steep learning curve; the interface overwhelms new users; Recipe- and connector-based pricing escalates as usage grows; Opaque custom pricing makes budgeting difficult without a sales conversation.