Yellow.ai

Enterprise conversational AI platform with Dynamic AI agents that automate support, sales and HR workflows.

Freemium Automation & Agents
Visit Website ↗ by Yellow.ai

What is Yellow.ai?

Yellow.ai is an enterprise-grade conversational AI platform powered by its Dynamic AI agents and a no-code/low-code builder. Companies design voice and chat agents that resolve customer and employee requests end-to-end — automating routine queries, taking real-time actions like purchases or bookings, and handing complex cases to humans with full context. The platform runs on a proprietary multi-LLM engine (DynamicNLP) across 35+ channels and 135+ languages, backed by enterprise security certifications.

Key features

  • Dynamic AI agents with goal-based conversations that take real-time actions
  • No-code/low-code Dynamic Automation Platform (DAP) with templates
  • Proprietary DynamicNLP engine — near-zero training with high intent accuracy
  • 35+ channels, 135+ languages with seamless human-agent handover
  • 150+ pre-built integrations (Salesforce, Shopify, Slack, WhatsApp, Zendesk)
  • ISO, HIPAA, SOC 2 and GDPR certifications; bring-your-own LLM keys on enterprise plans

Pros

  • Free-to-start credit model — 5,000 credits on signup with full canvas access
  • Trusted by 1,000+ enterprises with proven deflection and CSAT outcomes
  • Specialized in-house LLMs delivering sub-1% hallucination rates
  • Generative voice and chat automation recognized by Gartner, Forrester and G2

Cons

  • Enterprise-focused sales motion — full deployment quotes via sales rather than self-serve pricing
  • Platform depth can mean a learning curve for smaller teams
  • Advanced governance features matter most at enterprise scale, less so for simple bots

Yellow.ai at a glance

PricingFreemium
CategoryAutomation & Agents
Platformsweb, api, whatsapp
CompanyYellow.ai
Official websiteyellow.ai
conversational-aienterpriseno-codedynamic-agentscustomer-supportomnichannel

How to choose the right Automation & Agents tool

Automation and agent tools promise to do work for you, so judge them on reliability before cleverness. Map the exact workflow you want to automate, then check the tool's integrations cover every app in that chain — one missing connector breaks the whole flow. Look for clear triggers, sensible limits, and logs you can read when something goes wrong, because something eventually will. For agents that act on your behalf, approval controls matter: you should be able to review messages, purchases or changes before they happen, especially at the start. Pricing usually scales with runs or tasks, so estimate your monthly volume honestly. Start with one low-risk workflow, measure the time it truly saves, and expand from there.

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Yellow.ai FAQs

What is Yellow.ai?

Yellow.ai is an enterprise-grade conversational AI platform powered by its Dynamic AI agents and a no-code/low-code builder. Companies design voice and chat agents that resolve customer and employee requests end-to-end — automating routine queries, taking real-time actions like purchases or bookings, and handing complex cases to humans with full context. The platform runs on a proprietary multi-LLM engine (DynamicNLP) across 35+ channels and 135+ languages, backed by enterprise security certifications.

What are the main features of Yellow.ai?

Yellow.ai offers Dynamic AI agents with goal-based conversations that take real-time actions, No-code/low-code Dynamic Automation Platform (DAP) with templates, Proprietary DynamicNLP engine — near-zero training with high intent accuracy, 35+ channels, 135+ languages with seamless human-agent handover, 150+ pre-built integrations (Salesforce, Shopify, Slack, WhatsApp, Zendesk) and ISO, HIPAA, SOC 2 and GDPR certifications; bring-your-own LLM keys on enterprise plans.

How much does Yellow.ai cost?

Yellow.ai follows a freemium model: a free tier is available, and paid plans unlock higher limits and advanced features. Check its official website for current plan prices.

What are the pros and cons of Yellow.ai?

Strengths of Yellow.ai include Free-to-start credit model — 5,000 credits on signup with full canvas access; Trusted by 1,000+ enterprises with proven deflection and CSAT outcomes; Specialized in-house LLMs delivering sub-1% hallucination rates. On the downside, Enterprise-focused sales motion — full deployment quotes via sales rather than self-serve pricing; Platform depth can mean a learning curve for smaller teams; Advanced governance features matter most at enterprise scale, less so for simple bots.